Office 13, Mountview House, 202-212 High Road, ILFORD, Essex, IG1 1QB 0208-226-4933
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FAQs
How does your online service work?

If you know the exact service you want, just click on the service, provide your personal and business details, proceed to the payment page, and then upload or post any requested documents to us. We will be on stand-by to assist you through the process, if you need help. We will get on with your assignment as soon as we receive the requested information and documents.

How long does it take to complete works on an order?

The completion time for works on your order depends on two factors:

- the type of service ordered, and
- third party time-frame, usually the time government bodies like HMRC and companies House take to process and update their records after we submit your work to them.

Generally, some services take shorter time to complete than others. The following is a general completion time-frame guide from the date we receive all supporting documents following your order.

(1) 3 Business Days Orders:
We seek to complete the following orders withing 3 business days, subject to any
unforeseen delays from the relevant government agency:

* Company Registration
* Confirmation Statement
* Change company name, registered address, directors, secretaries and shareholders
* Self-employed, sole-trader and self-assessment registration

(2) 7 Business Days Orders:
We seek to complete the following orders within 7 working days from the date we receive all supporting documents:

* Capital Gains Tax
* Payroll Scheme Set-up/ PAYE Registration
* CIS Scheme Registration
* Payroll processing
* VAT Return
* 'Small' Company Accounts and Corporation Tax Return (Turnover up to £200,000)
* Self-employed/Sole-trader Accounts and Tax Return/Self-assessment Tax Return
* CIS Tax Return/Claim

(3) 14 Days Orders:
From the date we receive all supporting documents, we seek to complete the following orders with 14 days:

* Charity registration
* Gift Aid registration
* VAT Registration
* Inheritance Tax
* Capital Gains Tax
* Medium and Large Company Accounts and Corporation Tax Return (Turnover over £200,000)
* Partnership Accounts and Tax Return
* Charity Accounts and Gift Aid Claim

Please note: these time-frames are subject to any unforeseen delays from the relevant government agency or department, which would be beyond our control. Also, the time-frames begin from the date we receive all requested documents from you following your order. It is therefore strongly advised that you provide all requested documents as soon as possible to avoid delays.

How do I send my supporting documents to Certified Accountants?

After every successful order, we do send out an order confirmation email which contains a link for you to upload your supporting documents. Please check your order confirmation email for the upload link; remember to check your junk mail in case it gets there mistakenly. If you're still having issues uploading documents to us, send us an email to This email address is being protected from spambots. You need JavaScript enabled to view it. stating your Full Name, your Order Number and the email you used to place the order. We would be glad to assist you.

Also, you can send us physical documents if that is more convenient for you. Post all physical documents by recorded delivery to: Certified Accountants Ltd, Jhumat House, 160 London Road, Barking, Essex, IG11 8BB.

Can I visit your office in person or do you operate online only?

Yes. We would be glad to meet you in person in our office at Jhumat House, 160 London Road, Barking, Essex, IG11 8BB. Just give us a ring on 0208-226-4933 or email us (This email address is being protected from spambots. You need JavaScript enabled to view it.) to book an appointment.

How do I receive payment for any tax refund or gift aid claim Certified Accountants apply for me or my organisation?

It is our company policy not to handle client monies. All payments from HMRC or Charity Commission shall be paid directly to our clients, either by direct bank transfer or cheque. We do not receive any such payment for onward transfer to our clients.

About

Certified Accountants Ltd is a professional accountancy practice registered in England and Wales with registered company number 07893838.

We are a professional accountancy practice serving clients all over England and Wales through our online service options which make our services accessible countrywide.

Read more

Address

Office 13,
Mountview House,

202-212 High Road,
ILFORD, Essex, IG1 1QB

0208-226-4933

info@certifiedaccountants.org

Mo-Fr: 9.00AM - 5.00PM

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